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Privacy Policy

Last updated: [DATE]

1. Who we are

TectonicMaps ("we", "us", "our") is a small independent business based in Bristol, UK that designs and 3D prints custom topographic route maps. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website at tectonicmaps.com or place an order with us.

Data controller: TectonicMaps, [Bristol address], United Kingdom. Email: [email protected]. ICO registration number: [TBC].

2. What data we collect

Order information: name, email, postal address, postcode, the GPX file you upload, map title, and any personal message you choose to include.
Payment data: processed by PayPal — we do not store full card details on our servers.
Technical data: IP address, browser type, and basic usage logs collected by Cloudflare.

3. Why we collect it

To fulfil your order and ship your map.
To send order confirmation and shipping updates.
To respond to questions you send via email or our contact form.
To keep the website running, secure, and free from abuse.

4. Lawful basis

We process your data on the basis of contract (to fulfil your order) and legitimate interests (to keep our service running and prevent fraud). We do not use your data for marketing without your explicit opt-in consent.

5. Who we share data with

PayPal — to process payment.
Cloudflare — to host and protect the website.
Royal Mail / shipping carrier — to deliver your order.
Zoho Mail — to send order confirmation emails.

We never sell your data to third parties.

6. How long we keep it

Order records are kept for 7 years to comply with UK accounting and tax law. You can request deletion of any data not subject to that retention requirement at any time.

7. Your rights

Under UK GDPR you have the right to access, correct, or delete your personal data, restrict or object to processing, and lodge a complaint with the Information Commissioner's Office (ico.org.uk). To exercise any of these rights, email [email protected].

8. Cookies

We use a small number of essential cookies to make the site work (e.g. shopping cart state). We do not use tracking or advertising cookies.

9. Changes to this policy

If we make material changes we'll update the "Last updated" date at the top of this page.